Current Vacancies

Events Coordinator

24hrs per week contracted - with overtime available during busy periods - £11.50 per hour

Background

Hexham Abbey Trading manages the commercial operations of the Abbey – including the café, gift shop and suite of function rooms.

Our range of function rooms are hired out for a variety of uses, from wedding receptions, parties, meetings and physical activities/classes. The Abbey itself also hosts numerous events each year, including concerts, large scale services and exhibitions. We are looking for an energetic and ambitious person who isn’t afraid of a challenge, and is happy to work some unsociable hours where needed. This is not a ‘9-5’ role and no two days will be the same!

In the spring through to autumn the work will involve a minimum of two Saturday day and/or evening shifts per month, as one of the main duties of the role will be working on our wedding reception business where events typically take place over the weekend. Outside of live event work, the role will include 2 fixed days per week in the office covering administration and management of our daily room hire operations and preparations for wedding events/parties and celebrations which can be quite intensive and require excellent attention to detail.

We are looking to hire someone who wants to be part of a growing business, and who will hence grow with it.

Responsibilities

• Provides excellent customer service to clients and prospects hiring spaces at the venue, both in person and via telephone and email communications.
• Efficiently manages the set up and take down of functions alongside the caretaking team.
• Works hands on as required in food and bar service during functions/events, managing and delegating to junior staff where needed.
• Ensures venue is clean and fit for use through effective liaison with the caretaking/cleaning team.
• Manages room hire administration including invoicing.
• Assists in the delivery of internal events such as concerts, fairs and festivals.
• Following a successful induction period the person will be a site keyholder, first aider and fire warden (all training and certification will be funded by Hexham Abbey)

Person Specification - Required Experience & Skills

• Good understanding of office software and technology/communications systems, such MS Office, event management software and social media platforms
• An interest in the events and hospitality sector
• A strong appreciation of good customer service
• Excellent attention to detail with first class organisation skills
• A positive and outgoing persona, not afraid of a challenge
• Flexible working attitude, not afraid to muck in and carry out whatever work needs to be done to deliver a positive outcome
• Own transport or a local resident of Hexham would be beneficial as the work will involve some very late finishes (1am)

Working Hours & Benefits

• Base 24hrs per week – to include 2 fixed weekdays approx. 9am-4/5pm, the balance worked flexibly according to business needs
• Significant overtime available in busy periods
• Regular evenings/weekend working to cover events such as weddings, concerts and performances
• Pension provision
• 30 days annual holiday allowance (pro-rata)
• Onsite parking permit
• Employee discounts
• Salary based on 24hrs per week equates to £14,350 – or £11.50per hour

To apply you need to download and complete an application form here and email it back to by 4th February 2022.

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We are always looking for Volunteers who would like to help out here at Hexham Abbey. This could be guiding and stewarding visiting groups, for those with an interest in history who enjoy helping and interacting with people. The Gift Shop and Cafe are also partially staffed with volunteers who simply enjoy keeping busy and giving people a warm welcome as they visit our site.

If you would like to speak to someone further about volunteering opportunities please contact Kirsty Wills on 01434 602031 or via [email protected].